Customer Service Pledge
The RG Floorspecs & Design Customer Service Pledge
At RG Floorspecs & Design, we hold our customers in the highest regard. Your satisfaction is our priority, and we are committed to ensuring a positive experience for you at every step of the way. Here’s what you can expect from us:
- Exceeding expectations: We strive to go above and beyond to surpass your expectations in every interaction.
- Informative and responsive: Our team is here to provide you with all the information you need and to respond promptly to any inquiries or concerns.
- Exceptional value: From the moment you step into our showroom to the final installation and beyond, we aim to deliver exceptional value.
- Integrity and respect: We conduct ourselves with integrity and treat each customer with the utmost respect.
- Earning your praise: Our goal is to earn your trust and have you speak highly of your experience with us.
We hope that you’ve had firsthand experience with us achieving these objectives. However, if you feel that we have fallen short in any way, we invite you to share your feedback with us. Your input is invaluable as we continuously strive to improve and better serve you.